How to Build a Help Center
- 1Create a spaceName it “Help center” or “Team handbook”.
- 2Write pagesUse simple formatting: headings, lists and links, with a live preview.
- 3Publish itPick an address and your help center is live for customers.
- 4See what helpsView counts and helpful votes show which articles work.
Why BlissPoint Access over Notion, Confluence, Help Scout Docs, Evernote?
- ✓Publish any space as a public help center at its own address, with search, view counts and “was this helpful?” votes, without a separate help desk subscription.
- ✓Aiva reads your knowledge base, so your team can ask her how you do things and get your answer, not a generic one.
- ✓Notes with notebooks, tags, pinned notes, checklists and email reminders, next to the rest of your business.
- ✓One search across your wiki and your notes.
What You Get
- Spaces of nested pages
- Simple formatting with a live preview
- Public help center with search
- View counts and helpful votes
- Notes with notebooks and tags
- Checklists
- Email reminders
- One search across pages and notes
Frequently Asked Questions
Is this BlissPoint’s own help center?
No. It’s a tool for your business: your team wiki and your own help center for your customers.
Do customers need an account to read my help center?
No. It’s a public page anyone can open and search.
Can I keep some pages private?
Yes. Only spaces you publish are public, and you can leave any page as a draft.
Is my data safe? Could I ever lose my work?
Your work is saved as you go, and our database keeps a rolling restore point covering the last 6 hours, so a recent mistake can be undone to the minute. Every night we also back everything up to a separate, encrypted cloud storage provider, keeping every nightly copy for 35 days and one copy a month for a year. Because the backups live with a different provider than the database, an outage or problem at one never takes your work with it.
Ready to use Knowledge Base and Notes?
It comes with every BlissPoint plan, along with every other tool your business needs. Try it all free for 14 days, no credit card needed.
Other Useful Tools
Coming Soon
A look at what's next as BlissPoint Access keeps growing.
The Next Chapter
Payroll and benefits, embedded business banking with virtual cards, business insurance, international money transfers and small business lending — joining the invoicing in any currency and credit building that are already live.
Creator Payments, Merch & Livestreaming
Tips, memberships, digital products, print-on-demand merch and livestreaming — joining the creator home page, owned audience list and Lifeboat backup that are already live.
Education & Tutoring Platform
AI-guided lessons plus live tutors for languages, music, art, trades, and more — for students and lifelong learners alike.
Even More on the Way
An all-inclusive property management suite, human resources software, personal finance tools, more wellness and mental health tools, and much, much more…