Refund, Cancellation & Dispute Policy

New accounts try every tool free for 14 days, with no card needed, and the tools that need no sign-in are always free. We charge, in US dollars through Stripe, for:

• Membership plans — Member $10, Pro $25 or Business $50 per month, or nine months' price for a year; the optional Plus add-on is $5, $15 or $25 per month. See pricing.
• Use past your Plus allowance — only if you turn on "Keep going when I hit a limit", in the blocks shown in Billing, up to the monthly cap you set.
• Personal Credit Building — $10 per month.
• Business Credit Building — $50 per month for each business.
• Car rental commission — 8% of each rental, for rental operators.

The price is shown before you pay and on your card statement as BlissPoint Access. We sell digital services only; we don’t ship physical goods, so there are no product returns.

You can cancel at any time, without calling or emailing us. For a membership plan, sign in, open Billing and choose Cancel plan. For credit building, open Accounts, choose Manage billing or cancel, and cancel the subscription on the secure Stripe page that opens. You can also email solutions@blisspointaccess.com and we’ll cancel it for you.

Cancellation stops all future charges. Your plan or subscription stays active until the end of the month or year you’ve already paid for. There are no cancellation fees. When a plan ends, your work isn't deleted: you can still sign in, see it and download it.

Plans and subscriptions are billed in advance for each month or year of service, so fees are generally non-refundable, including for partly used periods. We will refund you in full when:

• you were charged twice for the same period, or charged the wrong amount;
• you were charged after you cancelled;
• we were unable to provide the service you paid for that month; or
• a refund is required by law.

To ask for a refund, email solutions@blisspointaccess.com from your account’s email address within 60 days of the charge, with the date and amount. We reply within 2 business days. Approved refunds go back to the original payment method, usually within 5–10 business days depending on your bank.

If a charge looks wrong, please contact us at solutions@blisspointaccess.com before disputing it with your bank. Most billing problems are resolved the same day, and a refund from us reaches you faster than a chargeback. If you do file a dispute with your card issuer, we’ll respond to it with the records of your subscription and any correspondence.

Businesses can use BlissPoint Access to send invoices and accept card payments from their own clients. Those payments go directly to the business’s own Stripe account, not to BlissPoint Access, and that business is the seller. Questions about refunds, cancellations or disputes for an invoice you paid should go to the business that sent it; their name is shown on the invoice.

Email solutions@blisspointaccess.com, or see our Contact page.