Danish Customer Support Specialist-Relocation to Portugal Included

Cross Border Talents is looking for **Danish speakers** to join our multinational client running an exciting project for a globally renowned tech brand in Portugal!

If you're still abroad, relocation assistance is provided, including housing!

Location:

Remote from Continental Portugal

Contract:

Full-time, 12-month renewable

Start dates:

several dates available through June and July

About the Brand:

Work for a world-renowned technology company that has set industry standards for user experience, innovation, and premium customer service. You will be part of a team supporting their online store users.

Role Overview:

As a Danish-speaking E-commerce Support Specialist, you'll assist customers throughout their online shopping journey solving problems, answering questions, and making their experience smooth and satisfying.

Responsibilities:

• Respond to customer queries on orders, deliveries, returns, and payments.
• Securely handle sensitive data and follow internal escalation procedures.
• Communicate professionally through email, phone, and chat.
• Collaborate with carriers and internal departments.

Requirements:

• C2-level Danish and fluent English (C1)- written and spoken levels
• Excellent attention to detail and communication skills.
• Ability to manage tasks independently and meet deadlines.

•

Willingness to work on rotating shifts.

• Already in Portugal or open to relocating from this role
• EU member state passport or a valid residence card for Portugal

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